Privacy policy

Chloe's Estate, located at Av de Manolete 527B, Nueva Andalucia, 29660 Marbella, is responsible for the processing of personal data as described in this privacy statement.

Contact details:

Chloe van Bork is the Data Protection Officer of Chloe's Estate and can be reached via info@chloesestate.com.

Personal data that we process

Chloe's Estate processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:

  • Name
  • Telephone number
  • Email address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data from website visitors who are under the age of 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children in order to prevent data about children from being collected without parental consent.

If you believe that we have collected personal data about a minor without such consent, please contact us at info@chloesestate.com, and we will delete this information.

The purposes for which we process personal data

Chloe's Estate processes your personal data for the following purposes:

  • To be able to call or email you if this is necessary in order to carry out our services.

How long we retain personal data

Chloe's Estate does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention period for personal data: 2 months.

Sharing personal data with third parties

Chloe's Estate only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Chloe's Estate only uses technical and functional cookies and analytical cookies that do not infringe on your privacy.

A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. They also allow us to optimize our website.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all previously stored information via your browser settings.

Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Chloe's Estate, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to info@chloesestate.com.

To ensure that the request for access has been made by you, we ask you to include a copy of your identification with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy.

We will respond to your request as quickly as possible.

Chloe's Estate would also like to inform you that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Chloe's Estate takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@chloesestate.com.

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